Return & Refund Policy

At Lyftcart.com, we prioritize customer satisfaction and aim to provide a transparent and fair return and refund policy. Please read the following guidelines carefully to understand our process:

1. 7-Day Return and Refund Policy:

• Lyftcart.com offers a 7-day return and refund window from the date of product delivery.

2. Product Match Guarantee:

• If the customer receives the exact product as displayed on our website, we do not entertain return requests. We are dedicated to diligently dispatching products as advertised.

3. Change of Mind Returns:

• We understand that preferences may change. If a customer decides to return a product due to a change of mind and not due to any discrepancy, we may accept the return for customer satisfaction.

4. Customer Responsibility for Change of Mind Returns:

• In cases of change of mind returns, the customer is responsible for bearing the courier charges associated with the return.

5. Return Process:

• To initiate a return, customers must contact our customer support team within the 7-day window.
• Clearly communicate the reason for the return and provide necessary details.

6. Quality Check:

• Upon receiving the return request, we conduct a thorough quality check of the returned product to ensure it meets our standards.

7. Refund Processing:

• If the returned product passes our quality check and adheres to our return policy, we will initiate the refund process within the next 24 business hours, and refunds are processed through the original payment method. may take additional time based on banking settlement days.
• Refunds are processed through the original payment method used during the purchase.

8. Exceptions to the Return Policy:

• Products damaged during transit or with manufacturing defects are eligible for return and refund, and Lyftcart.com covers the courier charges in such cases.

9. Return Confirmation:

• Once the return is approved, customers will receive confirmation along with instructions for further steps.

10. Customer Support:

• Our dedicated customer support team is available to assist customers throughout the return process.
• Feel free to reach out for any inquiries or assistance.

By adhering to these guidelines, Lyftcart.com aims to provide a transparent and customer-friendly return and refund policy, ensuring a positive shopping experience for all our valued customers.

Unavailable Return Items:

The following items cannot be returned or exchanged: